English for Tourism

  Professional English courses specific for tourist operators  

Storytelling

  New tools to narrate and promote the territory  

Destination Management

  Organization and development of tourist destinations  

Web Marketing

  Taking advantage of opportunities offered by digital and new technologies    

Internationalisation

  Strategies and tools to effectively reach new markets  

OUR COURSES

DOLOMITEXPERIENCE offers different kind of training, dedicated to businesses and professionals in the tourism sector. Look at our proposals designed for accommodation, travel agencies, tour operators, agricultural holdings, travel guides, craftsmen and many others! If you have found something suitable for you or if you want a tailor-made course, contact us for a personalized quote!

Internationalisation of tourism products

A course dedicated to new marketing tools aimed at: boosting the export, enhancing the connection with the territory to give more strength to the promotion of its products (also networking with other companies), deepening the knowledge of foreign markets and developing suitable tools for the international promotion, exploiting the opportunities offered by digital technology and new technologies.

Main topics of the course:

Market analysis: USA, UK (and any other markets of interest to participants)
Talks by experts on case studies and best practices for the internationalisation of tourism products
Training on English linguistics, specific for tourism promotion
Digital communication and promotion tools
Brainstorming/role playing among the participants to encourage the creation of new experiential tourism products and the birth of new business networks / collaborations.

First edition currently underway, in S. Stefano di Cadore (BL) Italy, within the “Passport of Good Taste” project, developed with Ciset – Ca ‘Foscari and financed by the Veneto Region.

Hotel & Hospitality English

An English language course for tourist operators, dedicated to front office operations. 

The course is aimed in particular at those who manage accommodation facilities or those involved in front office operations; to enroll to this course, a basic knowledge of English (level A1-A2) is required.

Main topics of the course:

Customer welcoming; Check-in / check-out operations; Reservations; Management of problems with guests; Vocabulary and situations related to Breakfast / Bar / Restaurant; Hotel services (cleaning, room services, customer services); Advice on places to visit and local restaurants; Telephone conversations; Writing E-mails; Final simulation at the reception of an actual hotel.

Now in its second edition, the course is offered periodically and also on demand.

Hotel & Hospitality English

An English language course for tourist operators, dedicated to front office operations.

The course is aimed in particular at those who manage accommodation facilities or those involved in front office operations; to enroll to this course, a basic knowledge of English (level A1-A2) is required.

Main topics of the course:

Customer welcoming; Check-in / check-out operations; Reservations; Management of problems with guests; Vocabulary and situations related to Breakfast / Bar / Restaurant; Hotel services (cleaning, room services, customer services); Advice on places to visit and local restaurants; Telephone conversations; Writing E-mails; Final simulation at the reception of an actual hotel.

Now in its second edition, the course is offered periodically and also on demand.

English for Tourism

An English language course aimed at those who already work, or wish to work, for the promotion and development of tourism. A basic / intermediate knowledge of English (level A2-B1) is required to enroll to this course.

Main topics of the course: Types of tourism and tourist flows; Elements of tourist geography; Marketing and promotion tools; Accommodation facilities and their services; Tourist brokerage; Means of transport; Cultural, food and beverage, and entertainment activities; Tourist destinations: how to describe them and promote them properly; The course will be enriched by practical sessions to deepen some web promotion tools.

The course is being programmed, and also available on demand.

Ask for information or a quote on our courses!

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